A results driven, self-motivated thought leader and speaker with 28+ years’ experience in a multitude of disciplines, including but not limited to, decision making, problem solving, and implementation of new programs, as well as, authoring policies and procedures relating to information systems to ensure a quality culture.  An experienced business professional, seasoned in strategic planning and fiscal responsibility.  Exceptional experience in online education and education technology.  Focused on curriculum design, assessment, and student engagement.

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Joseph Cilli is the Director of Distance Learning at Florida International University, School of Hospitality and Tourism Management. Mr. Cilli also serves in the role of Instructor of Hospitality and Travel Information Technology.

With over 24 years of direct experience in the computer technology industry, Joseph Cilli currently serves as the Director of Distance Learning for the Chaplin School of Hospitality & Tourism Management at Florida International University. He has served as a professional speaker and educator. Through his experience and educational pursuits, he has become a recognized expert in online learning and instructional technology.

Mr. Cilli holds a Bachelor of Business Administration (B.A.) degree in marketing with a minor focus on computer science; a Master of Science (M.S.) degree in computer science from the University of Miami; and has pursued a Doctorate (Ph.D.) degree in computer science in the field of data mining.

His speaking engagements have included presentations on current trends in online learning, curriculum development for online programs, hospitality technology innovations, privacy and security, and customer expectations. Although his primary role is related to online learning, he continues to teach various subjects related to computer technology.

Originally from Hoboken, New Jersey, he lives in Pembroke Pines, Florida, with his wife and five children. He is deeply involved in youth sports and community engagement, enjoys traveling, and cooking.

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Track Record

Proven track record of leadership, team building, technical knowledge and service.


Curriculum design, assessment modeling, professional development.

Digital Media

Animation, digital photography, desktop publishing, print media, and infographics.

Video Production

Assemble recorded raw material into a finished product that’s suitable for broadcasting.

Financial Management

Efficient and effective management of budgets in such a manner as to accomplish the objectives of the organization.


Extensive Blackboard experience, working knowledge of D2L, Canvas, Moodle, WebCt and WPLMS.


Experience with Tableau, Qualtrics, SQL report writing.


Foster relationships with Academic Partners and Whitney International to translate online degree programs to foreign languages (South America, China).


Systems integration, administration and application implementation.

Web Design

Graphic design; interface design; authoring, including standardized code; user experience design; and SEO

Data Management

Data security and database management.

Instructional Design

Development of instructional specifications using learning and instructional theory.

Education Technology

Versatile in Polycom, BlueJeans, Adobe Connect, Camtasia, Crestron, Adobe Presenter, VideoScribe, GoAnimate, Powtoon, online article curation, Adobe Creative Cloud, Portfolium and Simplicity.

Public Speaking

Conference presenter, faculty development series, faculty panel, training seminars.


Working with Joe Cilli has been one of the highlights of my career. Together, we teamed up to produce educational videos and online coursework. During our collaboration, I learned a tremendous amount about how learning can be augmented by video and animation. In addition to being knowledgeable about LMS development and educational content production, Joe excels in his ability to stay up to speed with today’s rapidly advancing educational technologies.

Cynthia Seymour – District Director, City of Miami

Joe is a true education evangelist. I have worked with him for over seven years and he has always demonstrated a level of professionalism, insightful and innovative spirit that is contagious. He has been a great partner in moving distance education forward at FIU. Joe Cilli is a great asset to any organization he works with.

Joseph Riquelme – Vice Provost, American University

Joe Cilli has served as the Director of Technology within the Chaplin School of Hospitality & Tourism Management since 2003 and as the Director of Distance Learning since 2011. In this latter capacity he has accomplished three major milestones. First, he has designed and implemented a learning objects laboratory that is an integral part of our online learning platform; second, he has successfully launched the School’s Executive Master’s online degree program; and third, Joe devised the Chaplin School’s faculty development program which prepares faculty to pedagogical elements surrounding online environments. He is highly regarded by FIU for his efforts and his approaches to online learning…of which many are being adopted by other academic units within FIU.

Randall Upchurch – Director, School of Resort & Hospitality Management, Florida Gulf Coast University

Joe has a wide range of experience including operations, management, administrative functions, marketing, verbal and written communication skills, financial acumen, and is one of the most multi-tasked individuals I know. He is always looking for ways to further his education, finds the time to work more than 40 hours a week, travel on business-related activities, raise a family and volunteer his time to his children’s school, and local sports programs. Joe is an intelligent, self-motivated individual, who is responsible, dependable, and trustworthy. He is the perfect candidate for the position. He has a high standard of values, and is willing to learn and grow. He is a loyal employee, friend, and truly exemplary individual.

Jack McLaughlin – Deputy Executive Director, American Welding Society

Joe is a dedicated and knowledgeable individual with a knack for problem-solving. He is innovative, creative and well-versed in the latest technology. He also has outstanding personal characteristics and is very family-oriented.

Frank DeLaurier – Executive Director, The Melissa Institute

I have known Mr. Cilli for well over a decade now and throughout of my service years provided to FIU, he has been nothing short of outstanding and pleasant to work with. Our projects included video and audio conferencing installations, distance learning, streaming, capturing, digital signage distribution and setup of interactive audio visual classrooms. Mr. Cilli was instrumental to the support of each and every project by providing all of the necessary LAN infrastructure and guidance of how the spaces will be used and utilized. He has a vault of knowledge when it comes to best practices of video and audio conferencing and distance learning and his expertise was always highly regarded and respected among his colleagues as well as professional integrator staff of AVI-SPL. Joe Cilli is an extremely capable hard working professional with the highest work ethic, which are hard to come by nowadays and because of these facts, I highly recommend him to any organization looking for the top notch expert that he is.

Zoran Visnjic – Senior AV Sales Engineer, AVI-SPL


Assistant Dean - Florida International University

2022 to present

  • Chief Academic Officer
  • Oversee curriculum review and development
  • Faculty evaluation and annual assignments
  • Developed & maintained annual budgets for multiple programs
  • Oversee study abroad programs
  • HFTP Board Member
Department Chairperson - Florida International University

2018 to 2022

  • Administration Bargaining Team Member
  • Chair’s Advisory Council Steering Committee
  • Evaluating Teaching Steering Committee
  • COACHE Steering Committee
  • Accreditation Team
  • Academic Continuity Designee
  • SPOTS Review Committee
  • Global Sustainable Tourism degree design & proposal
Director, Distance Learning - Florida International University

2010 to present

  • Curriculum design
  • Online program development & engagement
  • Design of 1 credit POD (Program on Demand) structure
  • Assessment design via gaming theory and active learning
  • Created professional development & faculty training learning modules
  • Created electronic model for building course material
  • Created electronic syllabus builder
  • Course/Program rubric design
  • Developed online course standards
  • Electronic documentation for accreditation
  • Cross-discipline collaboration to design online simulations
  • Developed & maintain annual budgets
  • Integrated electronic portfolios across curriculum
  • Design video recording studio
  • Pre & post video production
  • School liaison for online education
  • Faculty Senate Online Committee, chairperson (2016-present)
  • Faculty Senate Technology Committee, representative (2011-present)
  • Quality Matters liaison and hybrid training coordinator
  • Florida Faculty Development Consortium representative
  • Define online course scheduling modules
  • Academic advising for graduate online students
  • Working knowledge of Tableau data visualization & analytics front-end, Qualtrics, SQL report writing
  • Online Learning Consortium (formerly Sloan-C) representative
  • Designed online continuing education platform (WordPress)
  • Extensive experience on Blackboard front-end applications and administration
  • Experienced in Desire2Learn, Webct, Moodle, Canvas, WPLMS
  • Implementation of synchronous courses streamed to China
  • Faculty lead for NSF Innovation Corps Teams Program
  • International programming and administration (Whitney International)
  • Ranked #1, The 20 Best Online Hospitality Management Programs (2016, 2017, 2018, 2019, 2020) – www.bestcolleges.com
  • Ranked #2, 25 Best Online Bachelor’s in Hospitality Management for 2017 – www.collegechoice.net
  • Ranked #2, Complete Guide to Top Online Hospitality Management Degrees 2016 – http://www.guidetoonlineschools.com
  • Ranked #3, Best Online Master’s in Hospitality Management Degree for 2018 – www.collegechoice.net
Associate Teaching Professor - Florida International University

2009 to present

  • FIU Top Scholar for Teaching and Mentoring, Student Learning and Success, 2018
  • Developed curriculum for Hospitality Technology Innovation
  • Developed curriculum for Digital Marketing for Hospitality
  • Developed curriculum for Proximity Marketing POD
  • Weekly online lectures on all aspects of technology in the Hospitality & Tourism Management industry
  • Assigned course work related to current technology used in the industry
  • Administered online examinations to test and track teaching methods
Director, Information Technology - Florida International University


  • Designed and implemented network infrastructure
  • Designed network infrastructure of Tianjin, China Center
  • Manage staffing and budget of multiple departments
  • Authored usage policies and procedures for all technology
  • Authored hurricane preparedness policies and procedures
  • Designed an online document compliance system for S.A.C.S.
  • Designed and implemented school-wide P.O.E. wireless network
  • Designed e-classrooms (RFP to completion) for online learning
  • Interact with all third-party vendors related to I.T. projects
  • Designed and implemented digital signage
  • Manage and maintain all technical and audio-visual aspects of the Kovens Conference Center
  • Implemented PMS system, POS system
  • Maintained computer laboratories, staff, and budget
  • Developed multimedia for Distance Learning Program
  • Desktop publishing design
  • Creation and remote support of online systems for the South Beach Wine & Food Festival
  • Interacted with both support staff and students to educate and troubleshoot
  • Responsible for the College of Business and the School Hospitality Management computer operations
Corporate Director, Information Services - American Welding Society


  • Maintain SCO 5 Server
  • Designed and maintain Linux Web Server (Mandrake) to increase organizational visibility
  • Designed and maintain Appletalk network for 25 Mac’s to fileshare
  • Implemented Windows thin client terminals(WYSE)
  • Setup & maintained Windd (Windows NT Server for thin client)
  • Maintained 2 Sun Solaris E-450 Servers for file/print sharing and financial database applications
  • Maintained four Windows 2000 Advanced Server with IIS
  • Implemented fiber-optic gigabit network backbone increasing network speed tenfold
  • Implemented Citrix server-based network to maintain security and ease of management
  • Original designer of aws.org in 1996 providing a global gateway to the organization
  • Designed first IP network interspersed with Appletalk and Novell and provided email access
  • Implemented intranet based website to provide for a quality management documentation software
  • Implemented remote access capability via dialup networking (Portmaster II)
  • Implemented remote access capability via VPN
  • Implemented procedures for ISO 9001 certification
  • Implemented 2mb/s wireless internet uplink increasing WAN speed by 1,744kb/s while cutting cost
  • Served as primary witness, as well as, prepared documents for plaintiffs litigation
  • Implemented and maintain Interscan anti-virus firewall
  • Implemented MS-Exchange Server 2000
  • Maintained procedures for redundant data backup (tape, online, offsite tape and offsite electronic transfer)
  • Implemented email spam filter in an effort to cut unsolicited email traffic
  • Setup temporary remote office with internet and LAN capabilities for various conferences
  • All audio/visual technology associated with event planning


Florida International University


Doctor of Philosophy-Candidate, Computer Science
A Personalized Semantic Recommender Using Inference Star Ratings

University of Miami


Master of Science, Computer Science

University of Miami


Bachelor of Business Administration, Marketing

University of Wisconsin-Stout


E-Learning and Online Teaching Graduate Certificate


  • Session Speaker: Disruptive Innovations in Hospitality, Florida Restaurant & Lodging Show, The Caribe Royale, Orlando, FL., November 2022.
  • Session Speaker: Gadgets Gizmos and Guests – Best Practices in Hotel Technology, CHTA CHIEF 2016 Conference, El Conquistador, Fajardo, P.R., October 2016.
  • Panel Speaker: Innovative Ways to Teach Online, 2015 FIU Online Conference, Trump National Doral, Miami, FL., April 2015.
  • Panel Speaker: 2.0 Faculty Panel, 2.0 Tomorrow, FIU Stadium Club, Miami, FL., October 2014.
  • Seminar Speaker: “I.T. Infrastructure, Security and Disaster Recovery” HFTP, The Biltmore Hotel, Coral Gables, FL., May 2008.
  • Guest Speaker: “E-Commerce Marketing” HostingCon 2005, Hyatt Regency O’Hare, Rosemont, IL., June 2005.
  • Panel Speaker: “Internet Marketing” AWS Convention, McCormick Place, Chicago, IL., March 2002.
  • Seminar Speaker: “Efficient Web Strategies” Open Source America, Wyndham Miami Airport Hotel, Miami, FL., March 2002.
  • Seminar Speaker: “Emerging Technologies” AWS Convention, I-X Center, Cleveland, OH., May 2001.
  • Seminar Speaker: “Email Security” AWS Convention, Cervantes Convention Center, St. Louis, MO., April 1999.


Virtual Restaurants and Ghost Kitchens: A New Opportunity. Kramer, Samantha; Cilli, Joseph; Cain, Lisa (2021). 6th Annual ICRIE-SECSA Virtual Conference, Feb. 26, 2021.
Evaluation Criteria for Self-Management in DBMSs. Barreto, Armando; Wongsaroj, Ben; M. King, Tariq; Cameron, Tuan; V. Diaz, Suzette; Cilli, Joseph; Muqueet, Abdul; D. Bullard, Sean; Adjouadi, Malek; Wolfson, Ouri; Graham, Scott; Rishe, N. (2007). International Conference on Enterprise Information Systems and Web Technologies 2007, EISWT 2007. 14-20.


  • All
  • Papers
  • Presentations
  • Print Media
  • Projects
  • Video
  • Global Sustainable Tourism - CBS4 Miami
    Global Sustainable Tourism - CBS4 Miami
  • CHTA CHIEF 2016 Presentation, Puerto Rico
    CHTA CHIEF 2016 Presentation, Puerto Rico
  • Instructional Technology
    Instructional Technology
  • Did You Know?
    Did You Know?
  • Personalized Feedback for Online Students
    Personalized Feedback for Online Students
  • A Look Back 2011-2015
    A Look Back 2011-2015
  • USDLA Demonstration
    USDLA Demonstration
  • FIU Wine Guide
    FIU Wine Guide
  • RO2Win
  • FIU Online Conference Speaker
    FIU Online Conference Speaker
  • Proposal Defense
    Proposal Defense
  • Online Learning
    Online Learning
  • Online Learning Forum
    Online Learning Forum
  • Multi-level Comparative Evaluation of Multiple Sources of User-generated Reviews
    Multi-level Comparative Evaluation of Multiple Sources of User-generated Reviews
  • Comparing User-Generated Comments from Multiple Sources for a Specific Hotel
    Comparing User-Generated Comments from Multiple Sources for a Specific Hotel
  • Cooking Lab
    Cooking Lab
  • Evaluation Criteria for Self-Management Features in DBMSs
    Evaluation Criteria for Self-Management Features in DBMSs
  • Restaurant Management Lab
    Restaurant Management Lab
  • Case Study
    Case Study


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