• Administration Bargaining Team Member
• Chair’s Advisory Council Steering Committee
• Evaluating Teaching Steering Committee
• COACHE Steering Committee
• Accreditation Team
• Academic Continuity Designee
• SPOTS Review Committee
• Global Sustainable Tourism degree design & proposal

• Curriculum design
• Online program development & engagement
• Design of 1 credit POD (Program on Demand) structure
• Assessment design via gaming theory and active learning
• Created professional development & faculty training learning modules
• Created electronic model for building course material
• Created electronic syllabus builder
• Course/Program rubric design
• Developed online course standards
• Electronic documentation for accreditation
• Cross-discipline collaboration to design online simulations
• Developed & maintain annual budgets
• Integrated electronic portfolios across curriculum
• Design video recording studio
• Pre & post video production
• School liaison for online education
• Faculty Senate Online Committee, chairperson (2016-present)
• Faculty Senate Technology Committee, representative (2011-present)
• Quality Matters liaison and hybrid training coordinator
• Florida Faculty Development Consortium representative
• Define online course scheduling modules
• Academic advising for graduate online students
• Working knowledge of Tableau data visualization & analytics front-end, Qualtrics, SQL report writing
• Online Learning Consortium (formerly Sloan-C) representative
• Designed online continuing education platform (WordPress)
• Extensive experience on Blackboard front-end applications and administration
• Experienced in Desire2Learn, Webct, Moodle, Canvas, WPLMS
• Implementation of synchronous courses streamed to China
• Faculty lead for NSF Innovation Corps Teams Program
• International programming and administration (Whitney International)
• Ranked #1, The 20 Best Online Hospitality Management Programs (2016, 2017, 2018, 2019, 2020) – www.bestcolleges.com
• Ranked #2, 25 Best Online Bachelor’s in Hospitality Management for 2017 – www.collegechoice.net
• Ranked #2, Complete Guide to Top Online Hospitality Management Degrees 2016 – http://www.guidetoonlineschools.com
• Ranked #3, Best Online Master’s in Hospitality Management Degree for 2018 – www.collegechoice.net

• FIU Top Scholar for Teaching and Mentoring, Student Learning and Success, 2018
• Developed curriculum for Hospitality Technology Innovation
• Developed curriculum for Digital Marketing for Hospitality
• Developed curriculum for Proximity Marketing POD
• Weekly online lectures on all aspects of technology in the Hospitality & Tourism Management industry
• Assigned course work related to current technology used in the industry
• Administered online examinations to test and track teaching methods

• Designed and implemented network infrastructure
• Designed network infrastructure of Tianjin, China Center
• Manage staffing and budget of multiple departments
• Authored usage policies and procedures for all technology
• Authored hurricane preparedness policies and procedures
• Designed an online document compliance system for S.A.C.S.
• Designed and implemented school-wide P.O.E. wireless network
• Designed e-classrooms (RFP to completion) for online learning
• Interact with all third-party vendors related to I.T. projects
• Designed and implemented digital signage
• Manage and maintain all technical and audio-visual aspects of the Kovens Conference Center
• Implemented PMS system, POS system
• Maintained computer laboratories, staff, and budget
• Developed multimedia for Distance Learning Program
• Desktop publishing design
• Creation and remote support of online systems for the South Beach Wine & Food Festival
• Interacted with both support staff and students to educate and troubleshoot
• Responsible for the College of Business and the School Hospitality Management computer operations

• Maintain SCO 5 Server
• Designed and maintain Linux Web Server (Mandrake) to increase organizational visibility
• Designed and maintain Appletalk network for 25 Mac’s to fileshare
• Implemented Windows thin client terminals(WYSE)
• Setup & maintained Windd (Windows NT Server for thin client)
• Maintained 2 Sun Solaris E-450 Servers for file/print sharing and financial database applications
• Maintained four Windows 2000 Advanced Server with IIS
• Implemented fiber-optic gigabit network backbone increasing network speed tenfold
• Implemented Citrix server-based network to maintain security and ease of management
• Original designer of aws.org in 1996 providing a global gateway to the organization
• Designed first IP network interspersed with Appletalk and Novell and provided email access
• Implemented intranet based website to provide for a quality management documentation software
• Implemented remote access capability via dialup networking (Portmaster II)
• Implemented remote access capability via VPN
• Implemented procedures for ISO 9001 certification
• Implemented 2mb/s wireless internet uplink increasing WAN speed by 1,744kb/s while cutting cost
• Served as primary witness, as well as, prepared documents for plaintiffs litigation
• Implemented and maintain Interscan anti-virus firewall
• Implemented MS-Exchange Server 2000
• Maintained procedures for redundant data backup (tape, online, offsite tape and offsite electronic transfer)
• Implemented email spam filter in an effort to cut unsolicited email traffic
• Setup temporary remote office with internet and LAN capabilities for various conferences
• All audio/visual technology associated with event planning

Doctor of Philosophy-Candidate, Computer Science
A Personalized Semantic Recommender Using Inference Star Ratings

Master of Science, Computer Science

Bachelor of Business Administration, Marketing

E-Learning and Online Teaching Graduate Certificate